Due to Lunar New Year production lead times will be extended by 7 business days for all orders received January 31st - February 10th 2019
Custom shoes made on M4D3custom.com take the following time to process:
Slides - Approx 3 business days not including shipping
Slip-on’s - Approx 7 business days not including shipping
Lace up’s - Approx 7 business days not including shipping
Shipping estimates are based on destination.
Creating a special M4D3 Custom design for a large group of people is the perfect way to elevate corporate events, unify your kids’ sports teams, or commemorate birthdays, bar mitzvahs, bachelorette parties, and so much more!
Drop us a line at firstname.lastname@example.org or call (646) 606-2391.
After your order ships, you'll receive an email that includes a tracking number. If this doesn't happen, please contact us at (646) 606-2391 or email@example.com
Yes — how you design your shoe on our designing platform is how your shoes will print.
* Please note that colors can vary between monitors and printers. The color you see on your monitor may not be exactly the same as the color printed on our printers.
We are here for you! Live help is available 5-days a week, at 646-606-2391, 9:00 am - 5:00 pm (EST)
Monday through Friday. or simply email us at firstname.lastname@example.org
M4D3 Custom products are custom-made for each order and are therefore nonreturnable. We do not accept returns or exchanges on any orders.
Please be sure to check that your artwork, shoe size, and shipping address are all correct prior to completing your purchase.
If you have any issues or questions, please contact us at (646) 606-2391 or email@example.com
Sometimes images won’t upload if you open our website through a third-party application. Please be sure you are designing your shoe on a phone or desktop/laptop via a browser that is up to date.
We reserves the right to refuse orders based on usage of inappropriate language or trademark infringements.
Yes. If you are interested in multiple slides please feel free to reach out to firstname.lastname@example.org.
Yes. Please reach out to email@example.com.
Orders cannot be canceled once they have been placed. Changes can only be made to your order if Customer Services reaches out to you about an issue with your design.
Reasons could be, but not limited to: copyright infringement, inappropriate images, etc.
We accept Visa, MasterCard, American Express, Paypal
In the checkout screen, enter the code exactly as is appears in the correct box. Codes are case sensitive.
Click "apply" to activate the code. You will see qualified discount codes displayed in the "payment summary."
Yes however you will be responsible to pay additional charges to the carrier to cover DUTY plus GST, PST and/or HST prior to release of the shipment.